Fast and reliable delivery

Shipping costs are calculated automatically at checkout. If your order exceeds €35, shipping costs are automatically set to €0.00.

The average delivery time is 5 to 10 business days after confirmation of your order. Our products are shipped directly from the warehouse to you, allowing us to offer competitive prices.

The expected delivery time may vary depending on:

• The type of product and availability
• The delivery address
• Busy periods at the delivery service (e.g. holidays)

Once your order has been shipped, you will receive an email with a track & trace code. You can use this to track the status of your package at any time.

Haven't received a track & trace code? Check your spam folder or contact us at info@pawsnlshop.com.

We currently ship to:

• Netherlands
• Belgium
• Germany

Shipping to other countries is currently not yet available. Keep an eye on our website for future expansions.

In exceptional cases, delivery may take longer than expected, for example due to high demand, holidays or unforeseen circumstances with the carrier.

Should there be a delay, we will proactively contact you by email to keep you informed. Your order is always in good hands.

Haven't received your package after 15 business days? Please contact us at info@pawsnlshop.com with your order number. We will investigate and find a solution, whether that is a new package or a refund.